Contact & Support

We're a small team — real replies from real people, not a ticket queue that disappears.

SUPPORT

[email protected]

For anything: install/scanner issues, account or license questions, refunds, bugs, or general feedback. We typically reply within 1–2 business days.

Before you write in

For the fastest help, include:

Your account email
Your license key, if you have one (find it on your profile page)
Your OS (Windows / macOS / Linux) and app version, if it's a bug or install issue
What you expected to happen vs. what actually happened

Common things to check first

Forgot your password? Use Forgot password to reset it.
Haven't received a verification or purchase email? Check spam, then use the resend option on your profile page.
Looking for a specific release or system requirements? See the Download page.
Want a refund? See our Refund Policy — 14 days, no hassle.

Other links

Privacy Policy · Terms of Service · EULA · Refund Policy · Copyright & Trademark Notice